Frequently Asked Questions
Everything you need to know about our curated vintage collection.
How do you determine the condition of your vintage items?
Each piece at TORN vintage is meticulously inspected. We categorize items as Mint, Excellent, or Very Good, and any minor signs of wear are clearly noted in the product description and photos.
Are all items professionally cleaned before shipping?
Yes, all garments undergo a professional eco-friendly cleaning process or specialized steam treatment appropriate for their fabric and age to ensure they arrive ready to wear.
What is your return policy for vintage pieces?
We offer a 14-day return window for store credit. Due to the unique and one-of-a-kind nature of vintage clothing, we ask that you review all measurements and photos carefully before purchasing.
How can I be sure the item will fit me?
Vintage sizing varies significantly from modern standards. We provide exact flat-lay measurements for every garment. We recommend comparing these measurements to a similar item you already own for the best fit.
Do you ship internationally?
Yes, TORN vintage ships worldwide. Shipping costs and delivery times are calculated at checkout based on your location and the weight of your order.
How often do you drop new collections?
We curate new arrivals weekly. To get early access to our latest vintage finds, we recommend signing up for our newsletter or following us on social media.